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Frequently Asked Questions
Who is bulkthreads.com?
Bulkthreads.com is a wholesale provider of blank apparel from brands such as Richardson, District, Port & Company, Hanes, Jerzees, Independent, Gildan, Sport-Tek, Port Authority, and Bella+Canvas. We started this company because we're folks who appreciate a good deal, and we think you do too.
We've partnered directly with several manufacturers, such as Fruit of the Loom and Hanes, to offer you the best wholesale t-shirt prices on the best items, no questions asked. We've also partnered with UPS to make sure your order arrives as quickly as possible.
Most items ship same day and arrive within 1–3 business days. Our warehouses give us access to every nook and cranny of the lower 48 states, strategically located to deliver your order on time, every time.
Absolutely you can buy just one piece. Most of our customers are buying in bulk for printing needs, but that doesn't mean you can't just snag a jacket, one pair of joggers, a single hat, or one of these to wear around the house. We love all our customers, whether you're buying 1000 tees or just 1.
Yes. If anything is wrong with your order or you received a defective item, contact us for a return merchandise authorization (RMA).
If you no longer want your item, email us with your name, order number, and reason. To be eligible for a non-defective return or exchange, your item must be: 1) unused, 2) unwashed, and 3) unaltered (blank — no embroidery or printing). Items must be in original packaging and returned within 30 days.
Non-defective returns or exchanges may be subject to a 15% restocking fee. Note: some items ship directly from the mill and cannot be returned unless damaged — we'll notify you before shipping if this applies to your order.
Nope. You just need a pulse and a credit card. We'll take care of the rest.
The best way to reach us is through our customer service email. We do our best to respond within 1 business day.
You can also reach us by mail:
Bulkthreads.com
PMB #112
51 West Center
Orem, Utah 84057
We don't match prices — we beat them. Send us a legitimate price from any competitor and we'll do our best to come back with a better offer. Quality products at unbeatable prices — that's our promise.
From time to time our software flags orders as high risk for fraud. This can happen for reasons such as proxy IP addresses or IP addresses far from the shipping or billing address. Many of these orders are perfectly legitimate — many are not. If your order is flagged, our policy is to automatically refund it and send a cancellation notice. Please email us if you have questions.
A "duff rate" is the industry standard for items that don't print or embroider correctly — typically 1–2% of an order. At Bulkthreads.com, 9 out of 10 jobs are completely duff-free.
When duffs do occur, we give you two options: we'll redo the duffs and send replacements, or if time is a factor, we'll offer a refund. We'll always make it right.
For time-sensitive events like schools or reunions, we recommend ordering 2–3 extra pieces as a buffer and placing your order well in advance so any reprints don't affect your timeline.